Shipsy has achieved over $25 million in Annual Recurring Revenue (ARR), more than doubling its figures in less than 18 months. The company’s AI-driven logistics platform addresses inefficiencies from over 15 disconnected systems and supports enterprise clients like Coca-Cola, Heineken, and Decathlon. With a 158% net revenue retention rate and a fourfold increase in average contract value, Shipsy has been recognized in the Gartner Magic Quadrant for three years. Its most active markets are Europe, the UK, and Australia, where it expanded operations with new offices and hired 120 employees in 2024. The platform’s AgentFleet AI workforce automates customer interactions, dispute resolution, and logistics planning.
Shipsy Achieves $25M ARR in Less Than 18 Months
According to Manufacturing Today India, Shipsy has crossed $25 million in Annual Recurring Revenue (ARR), more than doubling its revenue in just over a year. The company attributes the growth to a shift from legacy logistics tools—such as spreadsheets and outdated software—to AI-driven platforms. The source states that enterprises currently face operational challenges due to an average of over 15 disconnected systems, which reduce efficiency and increase error rates.
AI-Driven Platform Addresses Global Workforce Gaps
Shipsy’s platform targets labor shortages and rising labor costs in Europe, the UK, and Australia. The company recently launched AgentFleet, a digital workforce of AI agents capable of managing customer communications, route optimization, and dispute resolution. The platform integrates logistics planning, execution, and settlement into a single, automated workflow, reducing manual intervention by up to 60% in pilot implementations, according to internal performance data cited by the source.
“Logistics is one of the largest industries in the world that still runs on software built before AI was usable,” said Soham Chokshi, Co-founder and CEO of Shipsy. “Crossing $25 million in ARR matters because the customers paying us are global enterprises restructuring their operations around AI, not buying another tool. That is the shift that makes this a generational opportunity, and we are building the platform for it.”
Enterprise Adoption and Retention Metrics
Shipsy’s enterprise net revenue retention rate stands at 158 percent, indicating that existing customers increase their spending by an average of 58% year-on-year. The company reports that the average new contract value has increased over four times compared to the previous fiscal year. Its customer base includes major global brands such as Coca-Cola, Heineken, and Decathlon, operating across more than 50 countries.
Market Recognition and Regional Expansion
Shipsy has been recognized in the Gartner Magic Quadrant for Transportation Management Systems for three consecutive years. The company is expanding its regional footprint with new offices in London, Munich, and Sydney. It has hired 120 new employees in the past 12 months, with 70% of new hires in engineering and AI research roles. The source notes that Europe, the UK, and Australia represent the strongest growth markets, accounting for 62% of new ARR in Q1 2025.
Source: www.manufacturingtodayindia.com
Compiled from international media by the SCI.AI editorial team.
